Corbett and Sons are specialists in confined space and rope access work. They handle maintenance, repairs, and refurbishments for commercial and industrial sites. Their work covers everything from tunnel support and cable bridge repairs to structural, electrical, and even painting and decorating jobs.
We’ve worked with Corbett and Sons for over two years now, after being introduced through a referral from Citrus Training. This demonstrates the value and effectiveness of our comprehensive 360° safety approach.
THE CHALLENGE
Corbett and Sons needed a safety partner they could rely on—someone who could manage their equipment, handle servicing and returns, and take the stress out of staying compliant. With their team regularly working in high-risk environments, their equipment had to be in top condition at all times.
The nature of their work meant they couldn’t afford to have equipment out of action for long. They needed a fast, reliable solution to keep everything running smoothly and minimise downtime. Corbett and Sons needed a partner who could not only manage the logistical demands but also provide peace of mind that their safety equipment would always be in top working condition.
OUR APPROACH
As well as sending automated reminders, we kept in regular contact with Corbett and Sons over the phone and by email to help with anything urgent or any last-minute changes. To make things even easier, we set up a dedicated weekly collection and delivery run, usually on a Wednesday. This meant their equipment was picked up, serviced, and dropped back quickly, helping keep their work running smoothly with as little disruption as possible. And when anything unexpected came up, we stayed flexible to make sure they were always covered.
We put together a service that was built around what Corbett and Sons needed. That started with setting up a system to manage their servicing schedules, with automatic reminders so nothing ever got missed. This proactive approach meant they could focus on getting their jobs done, knowing their safety equipment was being looked after and always ready when they needed it.
THE RESULTS
Our proactive and reliable service has become a key part of how Corbett and Sons’ operations. Setting up weekly collections and offering a fast one-week turnaround for servicing has made a huge difference, helping cut downtime and making sure their equipment is always ready and in top condition.
This smooth setup hasn’t just made their day-to-day operations easier; it’s also helped them stick to the highest standards of safety and compliance. They’ve now got the peace of mind that their safety equipment is properly looked after, keeping their team and clients protected while letting them focus on getting the job done. Corbett and Sons has told us how pleased they are with the support we’ve provided. They especially liked how easy the collection and delivery service makes everything, along with the fact that they don’t have to worry about managing their servicing; it’s all taken care of. The trust built during this process means we’re now their go-to for safety equipment servicing, giving them the freedom to focus on growing their business, knowing their equipment stays fully compliant. This partnership is a great example ofAltitude Safety’s commitment to delivering tailored solutions, exceptional customer service, and reliable support to meet the needs of businesses in any industry.
Testimonial
“Altitude provides a bespoke, professional, friendly, and efficient service. They handle the servicing of all our equipment and proactively send reminders for upcoming maintenance. One of the standout aspects of their service is the convenience they offer by collecting our equipment from our office each week, with a swift turnaround time of just one week. We have been particularly impressed with the exceptional support from our account manager, Matt Barcock. Thanks to his dedication and responsiveness, we now rely on Altitude for all our equipment servicing needs. Matt consistently goes above and beyond, sourcing equipment for us promptly and providing competitive pricing.”
Tracy Boys – Director, Corbett & Sons Ltd
